Shipping Policy

At Indinian, we strive to offer fast, affordable, and reliable shipping options. Please review our shipping policy below to better understand our processes, fees, and timeframes.

1. Processing Time

All orders are processed within 1-3 business days from the date of purchase, excluding weekends and holidays.
Orders are processed once payment is confirmed. Please ensure that the shipping information you provide is accurate to avoid delays.
Orders placed after 3:00 PM (India time zone GMT+5:30) may be processed the following business day.
Once your order has been processed and shipped, you will receive an email notification with tracking information.

2. Shipping Rates

Shipping rates are calculated at checkout based on the destination, size, weight of the items, and selected shipping method.
We offer a standard shipping shipping option
We offer a standard shipping (5-7 business days)
Free shipping is available for orders over INR 1000.00 for Punjab(India) orders only.
Free shipping is available for orders over INR 1500.00 for all India exclude of Punjab orders only.

3. Shipping Locations

We currently ship to the following location:
Domestic (India): 30 states

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email to track your shipment.
Please note that tracking information may take up to 24-48 hours to update after being sent.

5. Shipping Delays

Shipping delays can occasionally occur due to weather, natural disasters, or carrier delays. Unfortunately, we cannot control delays caused by the shipping carrier.
If there are any significant delays, we will notify you as soon as we receive updated information.

6. Delivery Time

Delivery times may vary depending on the shipping method selected and the destination.
Please note that delivery times are estimates and may be affected by factors such as weather conditions or carrier delays.

7. Delivery Restrictions

If there are areas you cannot ship to, be transparent about this:
PO Boxes: Whether you deliver to PO Boxes or not.
Remote Locations: Some areas might have extended delivery times or incur extra shipping fees.

8. Order Modifications & Cancellations

Cancellations: Orders can be canceled before shipment. After dispatch, we cannot modify or cancel the order.
Change of Address: Include whether customers can change their shipping address before the order ships.
Remote Locations: Some areas might have extended delivery times or incur extra shipping fees.

9. Incorrect Shipping Information

Please double-check the shipping address before completing your order. We are not responsible for orders sent to incorrect addresses.
If you notice an error in your shipping information after placing an order, please contact us immediately at contact us and we will do our best to assist you.

10. International Shipping

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.
Customs processing times may vary by country, and this could impact delivery times.

11. Lost or Damaged Items

If your package is lost or damaged during shipping, please contact us immediately. We will initiate an investigation with the carrier and work to resolve the issue as quickly as possible.

12. Returns and Exchanges

Our return and exchange policy can be found link to Return & Refund Policy. Please review it before making a purchase.

If you have any questions or need assistance with your order, feel free to reach out to us at contact us or [phone number].